Here are some of the case #’s that I’ve been assigned over the past month (there might be more, I have no idea at this point) What in the almighty is going on at this company? Your batteries are quoted to last 6 months, which we all know is lofty marketing bs, but seriously, 3 days?!?! Something is clearly wrong with this product and it’s not my internet (one camera is working perfectly fine and it’s further away from my router!) I need support and I need an agent who gives a.
Each time I contact you I get a new case number with zero continuity of service. Basic troubleshooting steps have failed, and the cameras were already set to “best battery life”… If I can even update my case #’s without receiving error messages from your website, the responses I get days later are useless. Two out of three of my cameras are consistently dying after 2-3 days on a fully charged battery. I’ve been trying to get support for my Pro 4 spotlight cameras for about a month now.
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